| 1. | Scheduling
Posted by laurap on 2/18/2010 9:35:47 AM
I have spoken with someone in the past about the complexity in scheduling client appointments, having to go through so many steps. It seems as though with the Optionline update, that has been fixed. Will this change be made for everyone who is using Ekyros, because we do not use Optionline at this point? And if so, when?
Thank you. |
| 2. | Re: Scheduling
Posted by laurap on 2/18/2010 1:49:11 PM
Well, honestly, it is not a problem for ME because I am using Ekyros everyday, but my volunteers who come in only once a week or every other week seem to have difficulty with all of the steps it takes to simply make an appointment. We run into problems when people either forget to check the "resources/free busy" or they check it but somebody else forgot to block out the resource/free busy when scheduling an appointment etc. It seems like it would be much simpler to just look at the ... |
| 3. | Re: Scheduling
Posted by laurap on 2/18/2010 3:02:35 PM
Yes, I am the only one who enters the client information, visits etc.; we just have many different people who schedule appointments.
Ideally, it would be wonderful to be able to see who is already scheduled and what is still available all on one page. Like if "Mary" is scheduled for a 9:00 pregnancy test, and then we have room for one more 9:00 pregnancy test, it would show Mary at 9:00 and then another space available for one more at 9:00. Then if a volunteer wants ... |
| 4. | Re: Scheduling
Posted by laurap on 2/24/2010 10:52:28 AM
Yes that is correct |